Before the Cart: Using Stylaquin's Idea Board to Curate Your Customer's Journey
We all know where a purchase begins, or do we? The cart is actually the midway point, not the beginning and not the end of a customer’s purchase journey. The decision to buy comes before the cart, not after. So we need to think about how we can help shoppers have a better purchase journey from start to finish.
Mapping the journey
Shoppers come to your store because they are looking for something. It may be a specific thing, so they use the search bar, the nav bar, or the filters to find it. But if they’re just browsing, they may not know what they want, but they’re interested enough to poke around. Most sites aren’t offering the shoppers who are just browsing a great experience. Browsing shoppers want to consider their options. Most women fall into the browsing category. Women will often open a different tab for every item they’re considering. They don’t want to lose track of things they like, but they aren’t ready to put them in the cart. That’s where Stylaquin is a game changer.
The Idea Board Revolution: A New Way to Shop
This browsing behavior, which we can easily do in any brick and mortar store, gave birth to the Stylaquin Idea Board, it allows shoppers to collect all the things that interest them, rearrange them, change colors and sizes and visualize them in different combinations, all before committing anything to the cart. Shoppers who use the Idea Board when they shop will view more items and come back more often than those who don’t. When they come back, they’ll see all the things that interested them the first time, so they can start shopping right where they left off. When you think about why Stylaquin shoppers buy more on return visits, it just makes sense, they had an engaging experience that they enjoyed, and when they returned, they didn’t have to remember, and then search for, all the things they liked on their previous visit.
Does Your Site Do This?
It can with Stylaquin! Stylaquin is the easy to add Shopify app that transforms your website. Stylaquin makes shopping faster, more engaging, and more fun. Stylaquin shoppers stay longer, view over 85% more products, come back more often, and buy more when they do. Find us in the Shopify App Store.
An Interactive Styling Board or a Wishlist?
There’s nothing like Stylaquin. In fact it’s so unique it’s patented. Stylaquin totally transforms the current shopping experience into something fun and engaging. Stylaquin shoppers stay longer, view more products, come back more often, and buy more when they do.
Think about how different the two shopping experiences are. In the experience we have now, shoppers have to click on each product and the click through each product picture. If they like something, but aren’t ready to add it to the cart they have to save what interests them in tabs, and then toggle through different tabs trying to figure out which is the best choice. If they have to leave and close the browser window they will have to start from scratch when they return. Maybe they’ll find what they liked, or maybe they won’t. Now let’s compare that with Stylaquin. Stylaquin shoppers can flip through a site like a magazine, collect all the things they like in one place, and then edit them till they have exactly what they want. When they come back to the site, all the things they were interested in are right there, so they can pick up where they left off. It’s a better journey, a more engaging experience, and a whole lot easier.
Add a Styling Board and a Wishlist!
The Stylaquin Idea Board keeps customers engaged in two ways: it’s an interactive styling board where shoppers can collect and curate all the things that interest them; and it also acts as a wishlist that shoppers can return to. Find us in the Shopify App Store.
Once you look at the shopping experience as a whole, from the moment of need or curiosity, through the consideration phase, the purchase decision, the actual product experience, and finally to embracing the brand, it’s clear that the cart isn’t last step in a journey of discovery and consideration. Meeting your customer at each phase of their journey and finding ways to delight and engage them throughout is what creates a passion for your brand.